Privacy Policy of the Ngoc Lan Cable Website

Introduction

Ngoc Lan Manufacturing Company Limited(Ngoc Lan Cable) understands and respects your privacy concerns, and we take this responsibility seriously. This privacy notice aims to inform you about what personal data Ngoc Lan Cable will collect from you and how it will be used.

Purpose of Personal Data Processing

The legal basis for processing your personal data is your consent, the execution of a contract, or other legal grounds, such as our legitimate interest in conducting business and providing products and services, including through our website.

Ngoc Lan Cable will process your personal data for the following purposes:

• Responding to Your Requests

– When you contact us with an issue, comment, or question, we collect and use your personal data to respond to your request.

– We collect and process your log information to keep our website secure and prevent harassment and fraud.

• Categories of Personal Data

We do not collect more information than what is strictly necessary for the purposes stated above and will not retain it longer than necessary.

Ngoc Lan Cable will collect and use the following information:

• Contact Information – We collect contact details such as name, email address, and phone number to communicate with you regarding any services you request.
• Requests – We collect information and details about your comments, requests, and questions to provide appropriate responses.
• Log Information – When you use our online services, our servers automatically collect information sent by your browser or mobile application, including cookie information.
• The information we request is necessary for the purposes mentioned in this notice. If you do not provide the personal data we request, it may affect the stated purposes.

Personal Data Terms

We may share and disclose your information to third parties such as partner companies as per contracts or any services you request, and will comply with applicable laws and legal procedures.

We may share customer, applicant, visitor, partner, and contractor data with third-party service providers (who provide products/services on our behalf). These service providers may process your data as commercial agents or provide IT services or technology support on our behalf. We have contracts with these service providers. This means they cannot do anything with your personal data unless we instruct them to do so. They cannot share your information with any organization besides us. They must keep it secure for the period we specify.

Over time, we may transfer your data to our business partners, such as distributors, with your permission. Ngoc Lan Cable does not control our business partners’ use of the data we collect, and their use of information will be subject to their own privacy policies. Please check these business partners’ privacy notices if you have any questions.

We will also share or disclose your data when required by law enforcement or to comply with legal processes; to protect individual rights, property, and safety; to protect our own rights, property, and safety; to maintain security.

Personal Data Retention Period

We will only retain your information for as long as necessary to fulfill the stated purposes. We will keep and use your information as necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with current tax laws), resolve disputes, and enforce our agreements.

Complaints or Grievances

We take all feedback we receive seriously. We encourage people to let us know if they think our collection and use of information is unfair, inappropriate, or misleading. We also welcome suggestions for improving our methods.